Data Controller
The entity responsible for processing your personal data is:
Company: QUENORAMA, SL
Address: 39700, Teresa de Calcuta, 46, 5A, Castro-Urdiales, Spain
Email: quenorama@gmail.com
Phone: +34 667 352 282
Tax ID (NIF/CIF): B10994218
What Data We Collect
When you submit the contact form on our website, we collect the following personal data:
- Full name
- Company name
- Email address
- Message content
We do not collect any other personal data. We do not use advertising networks, tracking pixels, or third-party analytics tools.
Purpose of Processing
Your personal data is collected and processed for the following purposes:
- To respond to your inquiry submitted via the contact form.
- To provide information about our products and services upon request.
- We do not use your data for automated decision-making or profiling.
Legal Basis
The processing of your personal data is based on:
- Your consent — provided when you submit the contact form.
- Legitimate interest — to respond to business inquiries and communicate with potential clients.
Data Retention
Your personal data is retained for as long as necessary to respond to your inquiry, and for up to 2 years after the last communication, unless you request deletion earlier.
Data Recipients and Storage
Your personal data is not shared with third parties, except for our hosting provider, which processes it solely for technical infrastructure purposes and is bound by confidentiality obligations.
Your data is stored on servers located within the European Union (Spain). We do not transfer your personal data outside the European Economic Area.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data.
- Right to restriction of processing — request restriction in certain circumstances.
- Right to object — object to processing based on legitimate interest.
- Right to data portability — receive your data in a structured format.
To exercise any of these rights, please contact us at quenorama@gmail.com. We will respond to your request within one month.
Data Security
We implement appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We encourage you to review this page periodically. The current version is always available on this page with the date of the last update.
Contact
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Email: quenorama@gmail.com
Address: 39700, Teresa de Calcuta, 46, 5A, Castro-Urdiales, Spain
This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Spanish Organic Law on Data Protection (LOPDGDD) 3/2018, and the Spanish Law on Information Society Services (LSSI-CE) 34/2002.